PROJECT CASE STUDY
Leave Monitor
Project Details
Skills Achieved
My Roles & Involvements
- Reviewed the legacy Web Forms and SQL Server logic to map permissions, approvals, and data access paths.
- Stabilized authorization rules across UI screens, workflow steps, and stored procedures.
- Fixed QA regressions around leave approval, delegation, and validation edge cases.
- Restructured admin and user controls so access behavior became clearer and more reusable.
- Improved workflow state handling to strengthen audit traceability and operational confidence.
- Supported UAT and deployment readiness while preparing the system for future identity governance integration.
Tools & Technologies
PROJECT CASE STUDY
Database Consolidation and Optimization
Project Details
Skills Achieved
My Roles & Involvements
- Assessed the existing estate and defined the consolidation path from 58 databases to 7 target platforms.
- Designed a 3-node AlwaysOn HADR architecture for hybrid resilience and failover readiness.
- Led migration planning and execution across Azure SQL Database and SQL Server 2022.
- Tuned workloads with In-Memory OLTP and Query Store to improve performance and stability.
- Defined access separation between DBA, application, and operational privileges.
- Delivered DBA enablement and governance guidance for sustainable day-to-day operations.
Tools & Technologies
PROJECT CASE STUDY
DBL GO+
Project Details
Skills Achieved
My Roles & Involvements
- Led a 12-member cross-functional team from planning through launch.
- Turned 150+ user stories into delivery milestones and release priorities.
- Shaped SQL Server and API integration work for high-volume transaction flows.
- Improved onboarding and transfer journeys using usage data and feedback.
- Ran sprint reviews and governance sessions with senior stakeholders.
- Strengthened identity handling, system authentication, and role separation.
Tools & Technologies
PROJECT CASE STUDY
Nano Savings Scheme with bKash
Project Details
This project introduced a weekly nano savings product through the bKash app, making it easier for customers to open and maintain small recurring savings digitally. The product was designed to reduce friction compared with traditional branch-led processes.
I led design and delivery across requirements, backend work, system architecture, and web service integration. The result supported more than 1 million nano accounts and helped extend formal savings access to a broader segment of customers.
Skills Achieved
My Roles & Involvements
- Led the design and launch of the nano savings product with bKash.
- Directed requirements analysis across product, technology, and delivery teams.
- Shaped backend optimization and system architecture for the rollout.
- Led web service integration to connect the bank and wallet ecosystem.
- Reduced onboarding friction compared with branch-based channels.
- Supported scale-up of a high-adoption digital savings product.
Tools & Technologies
PROJECT CASE STUDY
ERIN
Project Details
ERIN was built as a paperless personal loan app so customers could apply anytime without branch visits or manual document handling. The product focused on speed, clarity, and practical automation for smaller unsecured lending.
I led business analysis, system architecture, and database design, while helping connect the product to API-driven credit decisions. The result reduced manual processing time by 85 percent and enabled much faster loan disbursement.
Skills Achieved
My Roles & Involvements
- Led end-to-end delivery of the digital personal loan app.
- Drove business analysis and system design for the lending workflow.
- Defined the database design needed for secure loan processing.
- Integrated API-based credit decisioning into the customer journey.
- Removed paper-heavy steps to support 24/7 digital applications.
- Helped cut manual processing time and speed up disbursement.
Tools & Technologies
PROJECT CASE STUDY
Core Banking Migration
Project Details
This migration moved Dhaka Bank from its earlier Flexcube setup to Oracle Universal Banking Software, which meant dealing with multiple modules, data structures, and connected systems. The project had to protect continuity while managing a major platform change.
I focused on delivery leadership across migration planning, data movement, integration alignment, and controlled cutover readiness. The result helped the bank modernize its core platform while keeping customer impact low.
Skills Achieved
My Roles & Involvements
- Led delivery of the core banking migration across retail and corporate domains.
- Aligned multiple banking modules and enterprise dependencies for the move.
- Planned data migration with a strong focus on continuity and control.
- Coordinated integration readiness across connected systems.
- Supported a smooth customer transition with minimal operational disruption.
- Helped establish a stronger digital foundation for later product delivery.
Tools & Technologies
PROJECT CASE STUDY
Real-Time Collections
Project Details
Skills Achieved
My Roles & Involvements
- Led interface design between partner banking systems and SAP ECC.
- Designed secure SOAP-to-RFC integration through SAP PI/PO.
- Defined real-time deposit posting and customer master sync flows.
- Built in duplicate protection, acknowledgements, and reliability controls.
- Coordinated governance, testing, and handover across involved teams.
- Delivered audit-ready connectivity for faster cash application and order release.
Tools & Technologies
PROJECT CASE STUDY
Web Services Integration (UBS)
Project Details
Skills Achieved
My Roles & Involvements
- Designed and configured FCUBS web services for third-party integration needs.
- Covered customer onboarding, account management, standing instructions, cheque services, and payments.
- Worked through end-to-end testing for service readiness and stability.
- Helped automate routine banking operations through reusable interfaces.
- Supported reliable handling of higher-volume transaction scenarios.
- Built an integration foundation used by later digital banking initiatives.
Tools & Technologies
PROJECT CASE STUDY
Enterprise Data Warehouse
Project Details
Skills Achieved
My Roles & Involvements
- Defined the warehouse architecture and business data domains.
- Designed dimensional models and conformed dimensions for core subject areas.
- Built ETL and ELT flows from Oracle and departmental source systems.
- Established profiling, reconciliation, lineage, and metadata standards.
- Tuned models, jobs, and queries for better performance and reliability.
- Supported BI delivery, UAT, and handover to internal teams.
Tools & Technologies
PROJECT CASE STUDY
Self Banking Service
Project Details
The Self Banking Service portal was built to give customers round-the-clock access to everyday banking tasks through a digital channel. The main goal was to move repeat service requests away from the branch and into a simpler guided online experience.
I led delivery across UI, backend, database, and integration work, helping connect the portal to core banking systems in a practical way. The result improved self-service reach, reduced branch load, and supported rapid user adoption.
Skills Achieved
My Roles & Involvements
- Led end-to-end delivery of the self-service banking portal.
- Coordinated UI, backend, database, and API integration teams.
- Defined digital service flows for common branch-dependent requests.
- Connected the portal to core banking services for 24/7 access.
- Helped reduce branch traffic through stronger self-service journeys.
- Supported rollout that reached more than 100k registered users in the first year.
Tools & Technologies
PROJECT CASE STUDY
24/7 e-money with bKash
Project Details
This project extended banking support for the bKash agent ecosystem by enabling always-on e-money movement through dedicated B2B bank transaction flows. It was designed to help agents and distributors operate with fewer timing constraints, including weekends and non-business hours.
I led the business and solution side of the work, coordinating stakeholders, digitizing credit-related workflows, and shaping the operating model for scale. The outcome improved decision speed, strengthened channel engagement, and supported liquidity across the distribution network.
Skills Achieved
My Roles & Involvements
- Led the business and solution design for bank-to-bKash agent funding flows.
- Coordinated stakeholders across banking, distribution, and platform teams.
- Defined the operating workflow for round-the-clock B2B send and receive transactions.
- Digitized credit and disbursement steps to support weekend and off-hour service continuity.
- Shaped the delivery approach for a large distributor and agent network.
- Drove rollout readiness for higher-volume, time-sensitive agent transactions.
Tools & Technologies
PROJECT CASE STUDY
Dhaka Utilities PayLink (DESCO & DPDC)
Project Details
This project brought utility bill payment into the bank's mobile experience by connecting DESCO and DPDC services to the app. The design centered on a simple customer path from bill lookup to payment confirmation, without adding unnecessary friction.
I worked across utility teams and internal banking teams to define secure flows, map biller data, and support rollout readiness. We also added audit-friendly logging and a practical support playbook so the service could be maintained with confidence.
Skills Achieved
My Roles & Involvements
- Led utility integration design for DESCO and DPDC bill payments inside the mobile app.
- Mapped biller data and customer steps from lookup to payment confirmation.
- Coordinated utility teams, banking teams, and mobile delivery stakeholders.
- Defined secure payment and confirmation flows for the service.
- Introduced audit-ready logging and a simple support playbook.
- Helped scale a faster and easier digital bill payment experience.
Tools & Technologies
PROJECT CASE STUDY
Mobile Financial Services
Project Details
This project expanded Dhaka Bank's digital reach by connecting customer accounts with leading mobile wallet platforms for faster transfers in both directions. The product had to work reliably across different wallet ecosystems while staying simple for end users.
I led design and implementation across requirements, backend work, web service architecture, and experience improvement. The platform increased digital transaction volume, reduced manual reconciliation errors, and improved the overall customer experience.
Skills Achieved
My Roles & Involvements
- Led design and implementation of the bank-to-wallet integration platform.
- Gathered requirements across wallet partners, banking teams, and operations.
- Directed backend development and web service architecture for real-time flows.
- Improved user experience for transfer and receive journeys.
- Helped increase digital transaction volume across multiple wallet channels.
- Reduced manual reconciliation errors through stronger process design.
Tools & Technologies
PROJECT CASE STUDY
EZY BANK
Project Details
EZY BANK was built to let customers open transactional and savings-oriented accounts through digital channels instead of relying on manual branch processes. It supported mobile, web, and assisted journeys so onboarding could fit different user situations.
My work focused on turning product rules into a usable digital flow with verification, data handling, and channel coordination built in. The result was a more accessible account opening experience and a stronger base for digital banking growth.
Skills Achieved
My Roles & Involvements
- Led delivery of the digital account opening platform across multiple channels.
- Defined onboarding requirements for mobile, web, and assisted journeys.
- Supported instant NID verification as a core part of the user flow.
- Aligned product rules with technical design and backend data handling.
- Helped reduce dependence on branch-led account opening processes.
- Contributed to a more scalable digital onboarding experience.
Tools & Technologies
PROJECT CASE STUDY
DHAKA BANK Mobile App (DBL GO)
Project Details
DBL GO gave customers secure mobile access to everyday banking services, including account and card features. It was an important step in expanding Dhaka Bank's digital channel beyond traditional branch and desktop-only access.
My contribution focused on delivery coordination across requirements, data, and application readiness so the mobile channel could support real user demand. The work helped establish a practical foundation that later evolved into newer mobile releases.
Skills Achieved
My Roles & Involvements
- Supported delivery of Dhaka Bank's core mobile banking channel.
- Coordinated requirements across account and card service journeys.
- Helped shape secure anytime access for mobile banking users.
- Worked across teams on data, integration, and release readiness.
- Aligned app delivery with wider digital banking priorities.
- Contributed to the foundation later extended in DBL GO+.
Tools & Technologies
PROJECT CASE STUDY
BACPS
Project Details
BACPS formed part of the national clearing infrastructure, with batch processing across cheque clearing and electronic funds transfer. It depended on secure communication, strict processing windows, and coordination between Bangladesh Bank and participating commercial banks.
I led integration and delivery work around requirements, system design, and secure data exchange. The solution helped automate settlement and reduced manual effort across the broader banking ecosystem.
Skills Achieved
My Roles & Involvements
- Led application integration and delivery work for the BACPS initiative.
- Defined requirements and system flows for both ACPS and EFT components.
- Coordinated secure connectivity with Bangladesh Bank and participating banks.
- Supported VPN-based communication and digital certificate use for trusted exchange.
- Helped automate batch settlement and reconciliation workflows.
- Contributed to rollout of a national electronic clearing capability.
Tools & Technologies
PROJECT CASE STUDY
Bills2Cash Solution
Project Details
Bills2Cash was designed to help suppliers access financing through an anchor-driven model initiated by the buyer side. The challenge was to turn a finance concept into a workflow that operations and business teams could use consistently.
My role focused on delivery support across business requirements, approval flow thinking, and data and integration needs. The project added a more structured digital path for supplier financing support.
Skills Achieved
My Roles & Involvements
- Helped deliver supplier financing workflows tied to anchor-led initiation.
- Defined business and approval flow needs for buyer-supplier financing.
- Coordinated requirements across corporate banking and operational teams.
- Supported data and integration handling for financing lifecycle steps.
- Helped translate product rules into an operational digital workflow.
- Contributed to rollout of a simpler financing option for suppliers.
Tools & Technologies
PROJECT CASE STUDY
Inter Bank Fund Transfer (IBFT)
Project Details
Skills Achieved
My Roles & Involvements
- Supported implementation of NPSB-based interbank transfer capability.
- Defined flows for account-to-account and card-linked transfer scenarios.
- Coordinated transaction and settlement requirements with banking teams.
- Aligned internet banking delivery with national switch standards.
- Supported testing and rollout for cross-bank transaction handling.
- Contributed to a simpler interbank transfer experience for customers.
Tools & Technologies
PROJECT CASE STUDY
Bank to bKash
Project Details
Bank to bKash introduced a direct transfer route from customer bank accounts to bKash wallets. It was an important step in connecting traditional banking with the faster wallet-based financial habits already common in the market.
I was responsible for implementing the project end to end, helping shape the business flow, integration behavior, and delivery readiness. The result gave customers a simpler digital path for bank-to-wallet transfer.
Skills Achieved
My Roles & Involvements
- Led implementation of the bank-to-bKash transfer service.
- Defined the transfer flow from bank account to wallet.
- Worked across business and technical teams to support delivery readiness.
- Helped align the new service with existing digital banking channels.
- Supported testing and rollout of the transaction journey.
- Contributed to a simpler bank-to-wallet transfer experience for customers.
Tools & Technologies
PROJECT CASE STUDY
C-SOLUTION
Project Details
C-SOLUTION was built as an automated payment gateway for corporate clients that needed to process recurring and bulk payment activity more efficiently. The main value was in standardizing payment flow, reducing manual handling, and improving day-to-day execution.
My contribution centered on delivery coordination across business, reporting, and integration needs so the gateway could support corporate operations in a practical way. It strengthened the bank's ability to serve bulk payment use cases digitally.
Skills Achieved
My Roles & Involvements
- Led delivery of an automated bulk payment solution for corporate clients.
- Defined payment and approval workflows for daily high-volume processing.
- Coordinated business, operations, and technology stakeholders.
- Supported reporting and visibility around payment execution.
- Helped align the platform with daily operational control needs.
- Contributed to rollout of a more efficient corporate payment channel.
Tools & Technologies
PROJECT CASE STUDY
Direct Banking
Project Details
Skills Achieved
My Roles & Involvements
- Supported delivery of an internet banking channel for customer self-service.
- Coordinated requirements across payments, accounts, and user access areas.
- Helped shape secure online journeys for day-to-day banking tasks.
- Worked across teams on data, integration, and rollout readiness.
- Contributed to reporting and operational support needs for the channel.
- Helped extend digital access beyond branch-dependent service.
Tools & Technologies
PROJECT CASE STUDY
Tuition Payment System
Project Details
The Tuition Payment System was built to make fee collection easier for educational institutions through an online banking-enabled process. It reduced the need for manual payment handling and gave a more structured way to manage education-related collections.
My contribution covered delivery coordination, requirement shaping, and integration support so collection and management workflows could operate more smoothly. The project added another practical payment use case to the bank's digital service portfolio.
Skills Achieved
My Roles & Involvements
- Helped deliver an online tuition fee collection and management platform.
- Defined payment, reconciliation, and user flow requirements.
- Coordinated institution, banking, and technology stakeholders.
- Supported integration and database needs for fee collection workflows.
- Helped improve payment visibility for participating institutions.
- Contributed to rollout of a simpler education payment journey.
Tools & Technologies
PROJECT CASE STUDY
REMITBOOK
Project Details
REMITBOOK was built to manage remittance operations across a multi-layer ecosystem, from sender collection points through distribution to beneficiary payout. The platform covered both daily operational control and regulatory needs in a single channel.
I led the work across requirements, architecture, and delivery coordination, helping shape modules such as Exchange Master, agent control, AML and KYC handling, billing, and real-time monitoring. The result improved control and sped up processing.
Skills Achieved
My Roles & Involvements
- Led end-to-end design and development of the remittance platform.
- Oversaw requirements gathering and architecture planning for multi-tier operations.
- Integrated AML and KYC considerations into the core delivery model.
- Directed cross-functional teams across development, QA, and DevOps.
- Helped build operational modules such as Exchange Master and Agent Controller.
- Improved monitoring, control, and processing speed across the ecosystem.
Tools & Technologies
PROJECT CASE STUDY
Business Process Automation
Project Details
This project modernized Berger Paints Bangladesh's internal collaboration by replacing fragmented manual processes with a structured intranet portal. The platform supported document sharing, workflow automation, and department-level collaboration in one secure environment.
I helped deliver the solution using SharePoint 2013 and related Microsoft tooling, including custom web parts, InfoPath forms, time job integration, and approval workflows. The result improved internal process flow and made content handling easier to manage.
Skills Achieved
My Roles & Involvements
- Helped deliver a SharePoint intranet tailored to Berger Paints internal operations.
- Supported workflow automation to reduce manual processing across departments.
- Implemented secure portal handling for internal communication and data sharing.
- Worked on custom web parts to improve portal interaction and navigation.
- Used InfoPath and approval workflows to digitize form-based processes.
- Supported multilingual content and collaboration features across the organization.
Tools & Technologies
PROJECT CASE STUDY
CRA Wiz
Project Details
CRA Wiz supported regulatory compliance analysis and reporting for banks, mortgage companies, regulators, and consulting firms. It had to handle complex reporting rules with enough accuracy and stability to support major institutions at scale.
I worked on database engineering, T-SQL logic, DTS workflows, reporting, feature maintenance, and deployment support. The role strengthened my grounding in compliance-focused product delivery and database-heavy software engineering.
Skills Achieved
My Roles & Involvements
- Contributed across the full lifecycle of a compliance-heavy banking software product.
- Handled SQL Server optimization and complex T-SQL development.
- Built and maintained DTS workflows and reporting components.
- Supported new feature delivery and production-ready release preparation.
- Helped maintain performance and accuracy for large institutional users.
- Worked across development, QA, and deployment environments.
Tools & Technologies
PROJECT CASE STUDY
Loanwright
Project Details
Loanwright was designed for lending professionals who needed to generate transaction-specific loan documentation accurately and efficiently. It covered the path from commitment and proposal letters through UCC-related document completion.
My contribution focused on the application and database side so document workflows could be handled more reliably. The work strengthened my experience in structured lending workflows, reporting, and transaction-oriented systems.
Skills Achieved
My Roles & Involvements
- Supported delivery of a loan document automation platform for commercial lending teams.
- Worked on application and database logic tied to document generation workflows.
- Helped structure transaction-specific outputs more consistently.
- Supported reporting and data handling for lending operations.
- Contributed to workflow reliability across proposal-to-document completion stages.
- Strengthened delivery support for a finance-focused enterprise product.
Tools & Technologies
PROJECT CASE STUDY
SFA (Sales force Automation)
Project Details
This SFA solution gave users a web channel to review financial information, place orders, track progress, and access forecast reports. It also supported client-level access control so different users could work within the same system safely.
The project was built with Java, DB2, IBM AS400, and IBM WebSphere. My work contributed to an enterprise-style application environment that blended reporting, process visibility, and controlled user access.
Skills Achieved
My Roles & Involvements
- Supported delivery of a web-based sales force automation platform.
- Helped shape workflows for information access, ordering, and progress tracking.
- Worked on reporting and forecast visibility features for users.
- Supported client-level access control inside the application.
- Contributed within a Java and DB2 enterprise delivery environment.
- Helped maintain a practical web experience on IBM infrastructure.